Shipping Policy

Welcome to Sabhia.Shop. We are committed to delivering your orders safely, quickly, and efficiently. This Shipping Policy explains how we process, ship, and deliver orders placed through our website. By placing an order with Sabhia.Shop, you agree to the terms outlined below.

1. Order Processing

  • Orders are processed after payment has been successfully confirmed or after a Cash on Delivery (COD) order has been verified.
  • Orders are typically processed within 1–3 business days.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During peak seasons, promotional events, or holidays, processing times may be slightly longer.

2. Shipping Destinations

We currently ship to eligible locations where our delivery partners operate. Shipping availability may vary depending on your location and the products ordered.

If delivery is unavailable for your address, we will notify you as soon as possible.

3. Shipping Methods

We work with trusted courier partners to ensure reliable delivery.

Available shipping options may include:

  • Standard Shipping
  • Express Shipping (where available)
  • Cash on Delivery (COD) for eligible locations

Shipping options displayed during checkout are those available for your order and location.

4. Delivery Time

Estimated delivery times may vary depending on your location.

Typical delivery times are:

  • Local Deliveries: 2–5 business days
  • Remote Areas: 4–10 business days
  • International Orders (if available): 7–15 business days

Delivery times are estimates and are not guaranteed.

5. Shipping Charges

Shipping charges are calculated during checkout based on:

  • Delivery location
  • Product size and weight
  • Shipping method selected
  • Promotional offers or free shipping eligibility

Any applicable shipping charges will be displayed before you complete your order.

6. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email or message with tracking information, where available.

You can use the tracking number to monitor your shipment until delivery.

7. Cash on Delivery (COD)

Cash on Delivery is available for selected products and locations.

For COD orders:

  • Payment must be made at the time of delivery.
  • Please keep the exact payment amount ready whenever possible.
  • We reserve the right to refuse COD service for certain locations or customers with repeated order refusals.

8. Delivery Attempts

If you are unavailable during delivery:

  • The courier may attempt delivery again.
  • The courier may contact you for rescheduling.
  • Orders that cannot be delivered after multiple attempts may be returned to us.

Additional shipping charges may apply for re-delivery where permitted.

9. Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information.

We are not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete addresses provided during checkout.

10. Delays

While we strive to deliver orders on time, delays may occur due to circumstances beyond our control, including:

  • Weather conditions
  • Public holidays
  • Customs inspections
  • Courier delays
  • High order volumes
  • Natural disasters
  • Government restrictions

We appreciate your patience if unexpected delays occur.

11. Damaged or Lost Packages

If your package arrives damaged or appears to be lost during transit, please contact our customer support team within 48 hours of delivery or the expected delivery date.

To help us investigate your claim, you may be asked to provide:

  • Order number
  • Photos of the package
  • Photos of the damaged product
  • Description of the issue

We will work with the courier and provide an appropriate resolution where applicable.

12. International Shipping

Where international shipping is available:

  • Delivery times may vary by destination.
  • Customs duties, import taxes, or additional fees may apply.
  • Customers are responsible for any charges imposed by their local customs authorities unless otherwise stated.

13. Order Changes and Cancellations

If you need to change or cancel your order, please contact us as soon as possible.

Once an order has been processed or shipped, changes or cancellations may no longer be possible.

14. Failed Deliveries

Orders returned due to:

  • Incorrect address
  • Customer unavailable
  • Refused delivery
  • Failure to collect the package

may be canceled or require additional shipping charges before reshipment.

15. Changes to This Shipping Policy

We may update this Shipping Policy from time to time to reflect changes in our shipping procedures, courier services, legal requirements, or business operations.

Any updates will be posted on this page with a revised effective date.

Continued use of our website after changes become effective constitutes acceptance of the updated policy.

16. Contact Us

If you have any questions about shipping, delivery, or your order, please contact us through the information provided on our Contact Us page.

Our customer support team will be happy to assist you.

Final Statement

At Sabhia.Shop, we are committed to delivering your orders safely, quickly, and efficiently. We value your trust and work with reliable shipping partners to ensure your shopping experience is smooth from checkout to delivery.

Thank you for choosing Sabhia.Shop. We appreciate your support and look forward to serving you again.